Doorman – Luxury Resort

About the role

The Doorman is the first point of contact for residents, guests and visitors at Banana Island Resort Doha. You will create a welcoming atmosphere, ensure smooth entry and exit, and support the overall guest experience in a high‑end hospitality environment.

Key responsibilities

• Greet and welcome residents, guests and visitors courteously.
• Open doors, assist with packages, luggage or deliveries.
• Monitor entrance and exit to maintain security and access control.
• Maintain a log of visitors, deliveries and service personnel.
• Coordinate with concierge, security and building management on resident needs or unusual activity.
• Assist with taxi, rideshare arrangements and provide directions.
• Answer basic inquiries and provide information about building services and amenities.
• Keep the lobby and entrance area clean, orderly and presentable.
• Respond promptly to emergencies or incidents and follow reporting procedures.

Required profile

• High school diploma or equivalent.
• Prior experience in customer service, hospitality or security preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stay alert, courteous and calm under pressure.
• Physical ability to stand for extended periods and lift light items.

Required skills