Front Desk Agent – Arabic Speaker
Rotana Hotels & Resorts · Doha
Job description
About the role
Rotana Hotels & Resorts is seeking a Front Desk Agent who is fluent in Arabic to join the team at Riviera Rayhaan by Rotana Doha. The successful candidate will be the first point of contact for guests, delivering high‑quality service and ensuring smooth front‑desk operations.
Key responsibilities
- Greet and welcome guests in a professional, friendly manner.
- Answer telephone calls and direct them to the appropriate department.
- Check guests in and out, process payments, and manage reservations.
- Handle guest requests and inquiries promptly and efficiently.
- Maintain a clean, organized front‑desk area.
- Assist with administrative tasks as needed.
Required profile
- Fluency in Arabic and English.
- Proven experience in a customer‑service role.
- Strong communication and interpersonal abilities.
- Ability to multitask in a fast‑paced environment.
- Flexibility to work various shifts, including evenings and weekends.
Required skills
- Proficiency in basic computer applications.
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Published 2 weeks ago
Expires 1 month from now
16 views · 0 interested
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Rotana Hotels & Resorts
Doha