Administrative Assistant – Food & Beverage

About the role

The Administrative Assistant – Food & Beverage provides essential clerical support for the Food & Beverage department at a luxury hotel. You will handle data entry, correspondence, and guest interactions while ensuring compliance with company standards.

Key responsibilities

• Enter and retrieve information from computer databases, point‑of‑sale systems, and filing systems.
• Prepare letters, memos, and documents using word processing, spreadsheet, database, and presentation software.
• Handle incoming and outgoing mail, date‑stamp, and distribute correspondence.
• Welcome and acknowledge guests, anticipate service needs, and assist individuals with disabilities.
• Answer telephone calls using professional etiquette and maintain clear communication.
• Maintain confidentiality of proprietary information and protect company assets.
• Lift, carry, push, pull, and place objects up to 10 pounds without assistance.

Required profile

• Professional appearance and adherence to company policies.
• Ability to work collaboratively, support team goals, and respond to employee concerns.
• Capability to handle guest service interactions with courtesy and appreciation.
• Physical ability to move items weighing up to 10 pounds.

Required skills

• Point of Sale (POS) systems
• Standard office equipment (fax, copier, printer)
• Presentation software
• Computer databases
• Word processing software
• Spreadsheet software
• Database software