AML/CTF Operations Team Leader

About the role

The AML/CTF Operations Team Leader will head a dedicated team responsible for detailed monitoring of alerts, investigation of transaction‑monitoring cases, and processing of escalated name‑screening records. This role ensures strict adherence to AML/CTF laws, regulations, and the bank’s risk appetite while fostering a culture of compliance.

Key responsibilities

• Conduct thorough investigations of transaction‑monitoring alerts and cases to identify potential red flags.
• Process escalated name‑screening records to Level 2 and manage alerts routed to the checker queue.
• Follow up on information requests with branches and business units.
• Report critical findings to management and provide accurate KPI/KRI reporting.
• Maintain operational efficiency through staff backup arrangements and SLA monitoring.
• Deliver regular training on AML red flags, regulations, and best practices.
• Support the team in achieving annual goals and assess overall performance.
• Identify and implement continuous improvement opportunities for processes and systems.

Required profile

• Bachelor’s degree or equivalent.
• CAMs certification or an equivalent recognized professional qualification.

Required skills

• Proficiency with transaction monitoring systems.
• Experience using name‑screening platforms.