Sales Account Manager

About the role

The Sales Account Manager is responsible for managing a portfolio of accounts and promoting the company’s products and services. Working closely with the Territory Sales Manager, the role focuses on optimizing sales volumes, driving marketing programs and building strong partnerships with existing and potential customers.

Key responsibilities

• Prepare and implement account strategies and road‑maps for the assigned portfolio in alignment with management.
• Develop accurate sales forecasts and targets that support business objectives.
• Lead vendor relationships in line with company strategy.
• Develop and maintain relationships with new and existing channels and clients to expand sales opportunities.
• Build and maintain a solid channel/customer database, analyse data and evaluate loyalty and new opportunities.
• Conduct market research and specify requirements for current and future products.
• Oversee the full sales cycle from quotation to collection, including credit assessment and payment performance.
• Ensure proper inventory storage, tracking and control through an accurate stock management system.
• Generate long‑term revenue and profitability for the entire portfolio.
• Provide high‑level engagement and support to channel partners, addressing issues and queries promptly.
• Monitor implementation of targeted programs and marketing activities, recommending improvements as needed.
• Evaluate business processes, identify improvement opportunities and implement standardised procedures.
• Utilise Salesforce.com CRM for lead, opportunity and deal registration management.

Required profile

• Bachelor’s degree in Sales and Marketing or a related field.
• 5–7 years of relevant experience with strong exposure to cloud technologies.
• Consultative, solution‑selling mindset rather than legacy infrastructure sales.

Required skills

• Google Cloud
• AWS
• Azure
• Salesforce.com CRM