Senior IT Business Analyst – SAP

About the role

The Senior IT Business Analyst will join the Business or Office Systems Group to bridge business needs with technology solutions, focusing on SAP‑based processes. You will act as a liaison among stakeholders, translating requirements into clear project plans and ensuring successful delivery of IT initiatives.

Key responsibilities

• Analyse business problems, elicit and document requirements, and propose automation or improvement solutions.
• Develop and monitor IT policies, procedures and methodologies in line with QAFCO standards.
• Configure, maintain and test SAP and related systems to meet end‑user needs.
• Supervise programming, unit and regression testing, and coordinate user‑acceptance sign‑offs.
• Lead internal IT projects, ensuring adherence to budgets, timelines and quality standards.
• Participate in selection and technical evaluation of new software packages and third‑party applications.
• Investigate root‑causes of system issues and drive remedial actions.

Required profile

• Several years of experience as an IT Business Analyst, preferably within an SAP environment.
• Proven ability to work with cross‑functional teams and manage project schedules.
• Strong understanding of change management, documentation and training processes.
• Familiarity with QAFCO occupational health, safety and quality procedures is a plus.

Required skills

• SAP