Waiter/Waitress (Chinese Speaker)

About the role

Picture yourself brightening someone’s day. As a Food & Beverage Waiter/Waitress you will deliver memorable experiences that make every guest’s stay special.

Key responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.
• Serve with efficiency and care: Take food and beverage orders, enter them into the point‑of‑sale system, and deliver completed orders promptly – attention to detail is key.
• Manage the food service station: Ensure the station is always fully stocked, clean, and organized.
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team‑member well‑being.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment.