Application Support / Development Specialist - Oil & Gas

About the role

This is a technical subject matter expert role in the Applications Support section, based in Doha, Qatar, for an 18-month assignment in the oil and gas sector. The specialist manages and supports services run by the Enterprise Portal Team, provides end-user support and contributes to projects, with regular contact with IT peers, team leads, end users, contractors, vendors and industry partners.

Key responsibilities

• Investigate operational issues and support requests, propose solutions and escalate to systems developers or software suppliers when needed
• Resolve issues through parameter changes, workarounds, reconfiguration, user training or escalation, and keep stakeholders informed
• Maintain SharePoint platforms, servers, users, content and permissions, migrate content, troubleshoot platform issues and provide end-user training
• Set up data retrieval and backup procedures, monitor storage and archive data, and review usage reports to optimise user experience
• Keep up to date with cloud developments and technologies
• Design software logic (processes, data flows, inputs and outputs), develop, test and maintain business applications, databases and related tools
• Manage small projects, define risks and issues, and present solutions to stakeholders
• Ensure compliance with information security, safety, health, environment, quality, anti-trust and firewall policies, and contribute to developing Qatari employees

Required profile

• Bachelor's degree in Computer Science, Information Technology, Engineering or Information Systems
• 8+ years of experience as a Power Platform Administrator, with a strong focus on support functions
• Demonstrated project management and IT support experience
• Preferred: Microsoft certifications in Power Platform and SharePoint
• Qatarization applies to expatriate employees

Required skills

• SharePoint Online and On-Premises, Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
• Office 365, Azure App Service and application lifecycle management for Power Platform
• Excellent written and spoken English, project management and analytical problem-solving skills