Assistant Groups & Events Manager

About the role

The Assistant Groups & Events Manager supports the Groups and Events Sales Team in delivering high‑quality sales and event services, stepping in for the Director when needed.

Key responsibilities

• Assist the Director of Groups and Events in department management and act as their representative in meetings and client events.
• Receive, qualify, and coordinate event and group requests, ensuring response within five business hours.
• Apply Kempinski MICE SOPs from enquiry to contracting and manage meeting‑room utilization.
• Conduct site inspections with potential MICE clients and pursue upsell opportunities to exceed budget goals.
• Enter and maintain request data in the Opera S&C System, generate proposals, and follow up within 24 hours.
• Handle negotiations, contracting, and handover to the Event Manager or Groups & Events Coordinator.
• Conduct post‑event exit interviews and cross‑sell to other hotels in the Kempinski Group.

Required profile

• Minimum two years of experience in luxury hotels, preferably in groups & events management, reservations or sales.
• Strong leadership, analytical abilities and proactive approach to revenue goals.
• Ability to adapt quickly to a changing market and think creatively.

Required skills

• Opera S&C System