Assistant Manager

About the role

The Assistant Manager supports the Shop/Department Manager in driving sales performance and ensuring excellent customer service. This full‑time position is based in Doha and involves coordinating daily operations, staff scheduling, and inventory management.

Key responsibilities

• Communicate sales plans and targets to the team, monitor performance and recommend corrective actions.
• Assign routine and non‑routine tasks, assist in schedule preparation for Sales Associates, Cashiers and Coordinators.
• Greet customers, ensure timely service and adherence to quality standards.
• Report operational issues, handle customer complaints promptly and escalate when necessary.
• Assist in inventory maintenance and product ordering to guarantee stock availability.
• Motivate and support team members through training and development to optimise sales results.
• Supervise the shop opening process, ensuring compliance with petty cash, reporting and system procedures.

Required profile

• Bachelor’s degree.
• 1‑2 years of experience in a managerial role; retail experience is a plus.
• Good product knowledge and understanding of store operating procedures.
• Fluency in English.

Required skills

• Proficiency in MS Office.