Associate Director, Building Operations, Safety and Security

About the role

Georgetown University's Qatar campus is looking for an Associate Director for Building Operations, Safety and Security, based in Doha. The role leads building operations, maintenance, custodial, safety and security services and supports the Chief Facilities Management Officer (CFMO) with strategy, budgets and performance across Facilities Management, Auxiliary Services, Bookstore and Events. It is a stepping stone toward the CFMO role, depending on organisational needs and readiness.

Key responsibilities

• Lead building operations, maintenance, custodial, safety and security services, ensuring continuity, compliance with local and international regulations and efficient use of resources.
• Manage relationships with Qatar Foundation, contractors and university stakeholders, resolving escalated issues.
• Oversee service delivery, staff and contractor performance, operational risk, emergency preparedness and regulatory compliance.
• Support the CFMO with integrated planning, budgets, performance reporting and improvement.
• Lead delegated cross-functional initiatives and deputise for the CFMO within agreed authority.
• Oversee maintenance, building systems, cleaning, security, space planning, capital works and asset management, and ensure effective use of the helpdesk and permit-to-work systems.
• Maintain safety procedures, inspections, fire warden arrangements, emergency plans and drills, and act as Chief Fire Warden during evacuations.
• Drive sustainability, accessibility, energy efficiency, waste reduction and technology improvements.
• Coordinate event support, IT/AV projects and shared campus users, and oversee access control, CCTV, ID cards, keys, vehicle tags and the Student Guard Programme.
• Monitor expenditure, contracts, procurement and service performance, and prepare performance reports and business cases.
• Manage direct reports, set and review performance objectives, coordinate recruitment and onboarding with Human Resources, and supervise and mentor contracted staff.
• Respond to urgent requests outside normal hours and provide evening and weekend operational support.

Required profile

• Bachelor's degree in engineering or a related field.
• CFM/FMP (IFMA or equivalent) and NEBOSH IGC or equivalent.
• Postgraduate management qualification, LEED/SFP, NFPA fire certification and professional membership preferred.
• 10+ years of facilities/building operations experience, preferably in higher education.
• 8+ years leading diverse teams, contractors and complex projects.
• Experience with budgets, supplier performance, strategic planning, safety/security and sustainability.
• Exposure to commercial services, retail or events desirable.

Required skills

• Knowledge of hard and soft facilities services, building systems, security, safety, sustainability and Qatar/international standards.
• Budget, contract, procurement, risk, project and performance management.
• Proficiency with Microsoft Office, Google Workspace, CAFM and building/technical systems.

What we offer

• Expatriate benefits package: monthly transportation and home leave travel allowance, worldwide health insurance and private school tuition support for accompanying children.
• Relocation support: visa processing, travel arrangements, fully furnished temporary accommodation, arrival transport and campus orientation.