CRM Specialist

About the role

Keeta, an independent brand of Meituan operating food‑delivery services across Hong Kong, Saudi Arabia, Brazil and the Middle East, is expanding rapidly in Qatar. The company seeks a CRM Specialist to lead data‑driven in‑app campaigns that boost user acquisition, retention and revenue.

Key responsibilities

• Plan, set up and execute end‑to‑end in‑app promotional campaigns, including incentive design and user targeting.
• Develop and optimise subsidy allocation across vouchers, delivery‑fee promotions, item discounts and merchant‑funded initiatives.
• Monitor campaign performance using analytics and AI‑assisted tools, track metrics and recommend data‑based improvements.
• Collaborate with Marketing, Product, Commercial and Merchant teams to ensure campaigns deliver measurable business results.

Required profile

• Bachelor’s degree with 3–5+ years of experience in CRM, growth marketing, campaign management or e‑commerce operations.
• Hands‑on experience running in‑app promotional campaigns that drive user growth and conversion.
• Strong analytical mindset with a proven ability to use data for optimisation.
• Fluent in English and Arabic; knowledge of the Qatar market and local merchants is a plus.

Required skills

• SQL (preferred for data analysis).

What we offer

• High ownership and impact on a fast‑growing food‑delivery platform.
• Data‑ and AI‑driven culture with access to innovative tools.
• Collaborative environment that supports learning and professional development.