Digital and Marketing Manager

About the role

The Digital and Marketing Manager will drive Mondrian Doha’s online presence, ensuring all digital touch‑points are current, engaging, and revenue‑focused. You will work closely with revenue, reservations, F&B, and social media teams to deliver cohesive campaigns across web, email, display, and social channels.

Key responsibilities

• Support content updates and submissions across Mondrian Doha websites, intranet, and corporate microsites, including monitoring and reporting.
• Own the digital request process: create landing pages, update special offers on mhg.com, and implement brand updates.
• Manage digital display media, ad buys, retargeting, testing, analysis, and reporting.
• Oversee email marketing campaigns, ensuring accurate traffic reporting and performance optimisation.
• Collaborate with the Revenue team to create, post, and monitor promotional rates and packages across social, review sites, email, display, and SEM.
• Work with the Reservations team to maintain up‑to‑date confirmation, cancellation, and pre‑arrival email content.
• Partner with the F&B Marketing Executive to execute digital campaigns that drive revenue.
• Maintain the image database for OTA and GDS platforms, updating content as needed.
• Manage third‑party/partner website content, ensuring accuracy and brand consistency.
• Document best practices, timelines, creative assets, response rates, and revenue outcomes for all digital campaigns.
• Maintain the property’s online event calendar and internal magazine, publishing content on schedule.
• Research and develop digital brand partnerships, producing weekly/monthly analytics reports.
• Collaborate with the Social Media Executive on corporate and property social communities, growing brand awareness and reach.

Required profile

• Proven experience managing digital marketing initiatives within a hospitality or similar environment.
• Strong ability to coordinate cross‑functional teams and deliver timely digital content.
• Detail‑oriented with a focus on data‑driven optimisation.

Required skills

What we offer

• Opportunity to shape the digital strategy of a leading luxury hotel brand.
• Collaborative environment with exposure to multiple marketing disciplines.