Employee Dining Supervisor

About the role

The Employee Dining Supervisor will lead the daily operations of the Employee Dining Room at Fairmont Doha, ensuring a welcoming, efficient and hygienic environment for all colleagues. Reporting to the Food & Beverage management, you will collaborate closely with the culinary team to deliver a diverse, nutritious and high‑quality dining program that supports staff satisfaction and aligns with the hotel’s luxury standards.

Key responsibilities

• Supervise day‑to‑day operations of the Employee Dining Restaurant, guaranteeing smooth and professional service.
• Lead, coach and motivate the dining team to provide a positive experience for all “Heartists”.
• Monitor food presentation, quality, freshness and portion control to maintain brand standards.
• Coordinate with the Culinary team for timely replenishment and effective menu execution.
• Maintain cleanliness, organization and hygiene of dining areas, buffet stations and equipment.
• Enforce HACCP, food safety, sanitation and health‑and‑safety regulations through regular inspections.
• Prepare duty rosters, manage staffing levels and monitor attendance.
• Train, mentor and evaluate team members, supporting their development.
• Control inventory of supplies and disposables, and assist in cost‑control initiatives.
• Address colleague feedback and support themed dining events and seasonal promotions.

Required profile

• Diploma or degree in Hospitality Management, Food & Beverage Management or related field (preferred).
• Minimum 2–3 years supervisory experience in food & beverage operations, preferably in employee dining or staff cafeteria within a luxury hotel.
• Strong leadership and team‑management abilities.
• Sound knowledge of food safety, HACCP, hygiene and sanitation standards.
• Excellent organizational, time‑management and communication skills.
• Proficiency in Microsoft Office applications and familiarity with point‑of‑sale (POS) systems.
• Flexibility to work shifts, including weekends and public holidays.
• Fluency in English; additional languages are an asset.

Required skills

• Microsoft Office
• POS systems
• HACCP