Fitness Instructor - Female

About the role

As a Fitness Instructor at Hilton, you will be the first point of contact for guests using the pool, spa and gym facilities. You will create a welcoming atmosphere, ensure safety, and deliver memorable hospitality experiences while supporting members in achieving their fitness goals.

Key responsibilities

• Greet guests with a sincere, friendly welcome and assist with pool and fitness area safety.
• Provide tours of the spa, pool and fitness facilities and respond promptly to guest requests, comments and concerns.
• Maintain cleanliness of the pool, gym, changing rooms and reception areas, including towel collection, furniture organization and deep‑cleaning when required.
• Instruct guests on the correct use of all equipment, conduct fitness assessments and lead fitness programmes and inductions.
• Confirm guest registration before issuing hotel property and follow health‑and‑safety and sanitisation procedures.
• Monitor inventory of products, equipment and towels, raise maintenance issues, and perform monthly inventory counts.
• Cover reception desks as needed and ensure adequate staff coverage for pool, gym and reception areas.
• Promote the fitness facilities to hotel residents and prospective members.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others.
• Teamwork – believing the best outcomes come from collaboration.
• Ownership and accountability.
• Urgency – focusing on the present to make a lasting impact.

Required skills