Forward Deployed Engineer - Doha

About the role

Cognition is an applied AI lab behind Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Its deployed engineers are customer-facing technical experts who help customers get the most value from Devin and Windsurf. This role is based in Doha and involves working directly with customers' engineers to understand their workflows, identify high-impact use cases and deploy the products into real production environments.

Key responsibilities

• Own the technical aspects of the customer lifecycle, from deployment through activation, so customers succeed with Devin
• Work with customers to understand their technical challenges and identify the best use cases for Devin
• Build strong relationships with customers' engineering teams to ensure smooth integration and adoption, activating top users and driving product utilization
• Listen to customer feedback, implement requested features yourself and advocate for customers' needs with the wider team
• Use product instincts to help set the roadmap

Required profile

• Strong engineering foundation from a rigorous technical environment
• Demonstrated track record of exceptional performance, whether academic, athletic, professional or entrepreneurial
• Self-directed, able to hold your own with senior engineers and executives
• High tolerance for ambiguity, intensity and sustained effort
• Willingness to travel across MENA, 50%

Required skills

• Advanced in at least one modern programming language such as Python or TypeScript
• Experience writing and debugging real software systems