Head of Airport Systems

About the role

Madre Integrated Engineering is looking for a Head of Airport Systems in Doha. The role manages preventive and corrective maintenance of airport systems and oversees passenger processing and biometric systems, server infrastructure and airport management systems.

Key responsibilities

• Lead technical specialists and ensure adequate certified manpower coverage.
• Manage Level-3 technical support and OEM escalations.
• Approve technical procedures, SOPs and preventive-maintenance schedules.
• Provide technical inputs for system changes through the Change Advisory Board.
• Lead root-cause analysis for major and recurring incidents.
• Monitor system performance and report to the Service Delivery Manager.

Required profile

• Bachelor's degree or diploma in Engineering/IT.
• Relevant certifications in airport systems such as SITA, airport applications and servers/infrastructure.
• Minimum 10 years of hands-on experience with relevant airport or large-enterprise systems.
• Previous team leadership experience; team-leadership training is an advantage.
• Must meet airport security, HSE and cybersecurity compliance requirements.

Required skills

• ITIL Foundation preferred or required as applicable.
• Strong technical, troubleshooting, OEM management and mentoring capabilities.