Head of Operations - Engineering Workshops & Field Service

About the role

An experienced Head of Operations is sought to lead and oversee multi-disciplinary engineering workshops and field service operations in the industrial engineering, oil & gas and heavy engineering services sector. The role ensures operational efficiency, optimizes workshop capacity and manpower use, improves productivity and delivers projects and services on time while keeping quality, safety and cost standards high.

Key responsibilities

• Lead engineering workshops covering machining, welding and fabrication, electrical and mechanical services, calibration, painting and coatings.
• Oversee field services and manpower operations, ensuring effective resource allocation and timely service delivery.
• Develop workshop capacity planning, manpower scheduling, shift arrangements and resource optimization strategies.
• Monitor performance so projects meet customer commitments on time, within budget and to quality standards.
• Improve productivity through better workforce use, machine efficiency, process optimization and less rework.
• Identify ways to improve use of workshop facilities, equipment and other assets.
• Manage subcontracting, external service providers and workforce deployment.
• Ensure compliance with industry standards, quality management systems and health and safety requirements.
• Work with Commercial, Project Management, Cost Control and HR teams to align operations with business needs.

Required profile

• Extensive experience in heavy engineering workshop operations, industrial maintenance, fabrication or engineering services.
• 10+ years leading multiple engineering workshops, including machining, fabrication and electrical or mechanical repair facilities.
• Experience in oil & gas, LNG, petrochemical or industrial services, preferably in Qatar or the GCC.
• Bachelor's degree in Mechanical Engineering, Electrical Engineering or a related field.
• Fluency in English.

Required skills

• Workshop capacity planning, manpower management, resource optimization and subcontractor coordination.
• Working knowledge of API, ASME, ISO 9001 and ISO 45001.
• Operational leadership, problem solving, decision making and people management.