Hostess

About the role

The Hostess will be the first point of contact for guests entering the restaurant or bar at Mondrian Doha. You will ensure a friendly, diplomatic and professional atmosphere while managing reservations and table allocations.

Key responsibilities

• Maintain a friendly and diplomatic relationship with all prospective guests.
• Provide courteous and professional service at all times.
• Document reservation details accurately (time, date, covers, name/room number, contact).
• Prepare table allocations from the reservation book before each service period.
• Communicate effectively with management and maintain complete knowledge of all menu items.
• Prepare and check tables before service, clear and reset tables after guests leave.
• Deliver food from the kitchen to guests following company procedures.
• Ensure cleanliness and order of tables, chairs, floors, and service stations.
• Complete all opening and closing procedures and cleaning duties within company standards.

Required profile

• Proficient in effective and efficient table maintenance.
• Assertive, attentive and able to work under pressure at all times.
• Thorough knowledge of all product and service procedures.