Housekeeping Supervisor – 5‑Star Club

About the role

The Housekeeping Supervisor will lead all cleaning and hygiene activities across the club’s facilities, ensuring a 5‑star standard of presentation, safety and service for members and guests. This full‑time, on‑site role combines operational oversight with team leadership in a dynamic hospitality environment.

Key responsibilities

• Supervise daily housekeeping operations, covering gym areas, studios, pool surroundings, changing rooms, lockers, showers, toilets, reception, corridors, offices and lounges.
• Conduct regular inspections, promptly addressing any cleanliness, hygiene, maintenance or presentation issues.
• Allocate staff, prepare daily task assignments and ensure adequate coverage for all shifts.
• Monitor attendance, punctuality, grooming, uniform standards and overall work performance.
• Train and coach team members on cleaning techniques, safety procedures and customer‑service standards.
• Maintain housekeeping checklists, inspection records and ensure consistent premium standards during peak periods, events and special occasions.
• Respond professionally to member requests, complaints and special service requirements.

Required profile

• Proven experience in housekeeping supervision within a 5‑star hotel, resort or club setting.
• Strong leadership, attention to detail and a customer‑focused mindset.
• Professional grooming and ability to uphold high presentation standards.
• Excellent organizational skills and the capacity to manage multiple priorities in a fast‑paced environment.

Required skills