ICT Technician (Network)

About the role

This role supports day-to-day network and telecommunications operations and acts as first-level support after business hours to keep corporate systems and services available. It covers network infrastructure installation, commissioning of cabling and hardware, and maintenance of data centre and remote sites.

Key responsibilities

• Assess network infrastructure installation against the QP ICT cabling standard and general deployment requirements.
• Liaise with corporate focal points and external contractors on work permits, site surveys, IT room space, AC/DC power systems, UPS and generator testing, and backup solutions.
• Commission and test structured copper and fibre optic cabling, including cabinets, ladders, racks, conduits, ducts, patch panels, face plates, patch cords, power systems and UPS.
• Install and test converged network services such as IP telephony and audio/video conference stations.
• Work with engineers and senior engineers to validate configurations and operations of commissioned systems.
• Carry out regular preventative hardware maintenance for data centres and remote network sites.
• Provide first-level support after hours to keep IP-based data, voice and video available 24x7.

Required profile

• Diploma level qualification in IT or a similar related field.
• At least 5 years of experience in a diverse technical environment, preferably in the oil and gas industry.
• Good writing and verbal communication skills, including writing emails and site survey reports.

Required skills

• Structured cabling installation, termination, labelling, commissioning and troubleshooting.
• Troubleshooting and maintaining telecommunications circuits and services.
• Understanding of service provider technologies and telecom products.
• Setting up and using desktop workstations and productivity software.