Intelligent Transportation Systems Manager

About the role

We are seeking an experienced Intelligent Transportation Systems (ITS) Manager to lead the monitoring, reporting and performance improvement of our Roads Management Centre (RMC) and Tunnel Control Centres in a major traffic operations environment in the Middle East.

Key responsibilities

• Oversee subcontractors delivering SCATS and traffic engineering support to optimise on‑road performance.
• Produce and review monthly performance reports for RMC and tunnel operations, meeting deadlines and quality standards.
• Coordinate ad‑hoc reporting for major incidents and special events, and lead lessons‑learned assessments.
• Analyse data and processes to develop traffic engineering improvement plans, including SCATS signal management and incident/event response enhancements.
• Manage customer complaints, ensuring SLA‑based responses and conducting root‑cause analysis.
• Serve as focal point for special‑event coordination with ministries and committees, preparing traffic response plans and configuring management systems.
• Evaluate existing traffic management response plans, conduct traffic simulation modelling and recommend improvements.

Required profile

• Bachelor’s degree in Transportation Planning, Computer Science or a related field.
• Minimum 10 years of experience in transportation planning and management, preferably in the Middle East.
• Proven track record of delivering management‑level reporting and meeting contractual deadlines.

Required skills

• SCATS traffic signal management.
• Traffic modelling systems.
• Data analysis tools.
• Traffic simulation modelling.
• Incident and major‑event traffic planning.