Packet Core (PaCo) NPO L2 Engineer

About the role

An experienced IP Operations Engineer is sought for a client's Network Operations team within Customer Operations. The role calls for strong hands-on expertise in Nokia IP/MPLS solutions and technical ownership of complex IP networks, ensuring high availability, performance, resilience and operational reliability across live telecom networks. It suits someone with extensive operational and troubleshooting experience with Nokia 7750 SR, WBX and VSR, plus strong IP/MPLS protocol knowledge and Python scripting/automation skills.

Key responsibilities

• Administer, configure, operate and troubleshoot Nokia IP/MPLS network infrastructure.
• Provide hands-on operational support for Nokia 7750 SR, WBX, VSR and Load Balancer platforms.
• Perform software upgrades, patching, configuration changes, capacity expansion and lifecycle management of IP network elements.
• Configure, operate and troubleshoot routing and transport technologies such as BGP, OSPF, IS-IS, MPLS, L2/L3 VPN, VRF, VLAN and QoS.
• Troubleshoot routing, connectivity, packet loss, latency, congestion, traffic flow and service availability issues, and carry out root cause analysis (RCA).
• Monitor network KPIs, alarms, interfaces, traffic utilization, routing status and system health.
• Maintain configuration baselines, documentation, operational procedures, change plans, rollback procedures and technical reports.
• Take part in planned network changes and maintenance, supporting integration, acceptance, commissioning and migration of new elements.
• Lead preventive and corrective maintenance, develop Python scripts and automation tools, and generate periodic health, capacity, availability and performance reports.

Required profile

• Bachelor's degree in Telecommunications, Computer, Electrical/Electronic Engineering or equivalent.
• Proven hands-on experience with Nokia IP/MPLS solutions in live telecom networks.
• Experience in software upgrades, network migrations, configuration management, capacity expansion and change management.
• Solid understanding of network performance monitoring, KPI management, incident management, problem management and RCA.
• Able to work in shifts to support 24/7 operations.

Required skills

• Strong Python scripting skills for network automation.
• Good understanding of Linux and command-line troubleshooting.
• Deep knowledge of TCP/IP, BGP, OSPF, IS-IS, MPLS, L2/L3 VPN, VRF, VLAN and QoS.
• Ability to independently handle complex technical incidents and lead troubleshooting during critical events.