Partnership Manager – Merchant Partnerships & Loyalty

About the role

We are seeking a Partnership Manager to lead the growth of the merchant ecosystem for a leading regional bank’s loyalty and cards portfolio in Qatar. The role is commercial and relationship‑focused, responsible for acquiring, onboarding and managing merchant partners that deliver compelling offers to cardholders.

Key responsibilities

• Identify, evaluate and acquire new merchant partners across retail, dining, travel, e‑commerce and lifestyle sectors.
• Negotiate and design merchant‑funded offers, cashback schemes and loyalty rewards while ensuring compliance with regulatory and card‑scheme rules.
• Maintain ongoing relationships with partners, conduct regular business reviews and resolve issues proactively.
• Monitor market trends, competitor programmes and consumer behaviour to shape a prioritized partnership pipeline.
• Track and analyse partnership performance against targets and collaborate with product, marketing, digital, CRM, risk and compliance teams to launch offers.

Required profile

• 5–8 years of experience in partnership management, merchant acquisition or loyalty programme management within banking, cards, payments or fintech.
• Proven track record of end‑to‑end sourcing, negotiating and managing commercial merchant partnerships.
• Strong commercial acumen and analytical judgement to interpret performance data and drive partnership decisions.
• Fluent professional English, both written and spoken.

Required skills

• Commercial negotiation
• Partnership lifecycle management
• Data analysis and performance measurement
• Knowledge of card‑scheme and regulatory requirements