Payment Operations Manager – Onsite in Qatar

About the role

The Payment Operations Manager leads the end‑to‑end payment operations team, ensuring smooth execution of all payment activities. This senior role acts as the bridge between business, IT, and banking partners while handling escalations and reporting performance to senior leadership.

Key responsibilities

• Lead and manage the payment team, providing direction and support.
• Oversee payment processing, reconciliation, reporting, and issue resolution.
• Coordinate with internal departments (Finance, IT, Taxpayer Services) and external stakeholders (banks, vendors).
• Monitor SLA compliance and manage escalations.
• Prepare and present periodic performance and risk reports.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field (Master’s/MBA a plus).
• Professional certifications such as CAMS, CIMA, or CPA are advantageous.
• 7–10 years of experience in payment operations, banking or financial services.
• 3–5 years of leadership experience managing a payment or finance operations team.

Required skills

• Financial Systems
• Payment Processing
• Payment Operations
• Payment Platforms
• Reconciliation
• Monitoring
• Banking
• Financial Services
• ERP
• SLA management