P&C Claims Examiner – Property Damage

About the role

This position examines insurance claim liability for property damage in Qatar. The claims examiner collects information from various sources, interviews claimants and consults with surveyors and engineers, estimates repair costs and works closely with the department's team, the Underwriting and Sales departments, loss adjusters, repair shops, dealers and spare parts providers.

Key responsibilities

• Follow departmental policies, procedures and objectives
• Examine property damage and physical injury claims and their liability
• Prepare and process claim reports and track claims to ensure quick and accurate processing
• Investigate claim validity by reviewing documentation from all parties
• Assign loss adjusters in coordination with the Claims Manager and coordinate with loss adjusters and underwriters
• Report claims to facultative reinsurers with loss status, reserves and adjustment updates
• Communicate with claimants about claim status and issues, and negotiate settlements with claimants and their attorneys
• Estimate settlement amounts and ensure accurate data entry and filing
• Comply with claims guidelines, participate in training, assist in orienting new employees and follow the Arabia Code of Conduct

Required profile

• Bachelor's degree in Insurance, Finance or a similar field; CII is a plus
• 1 to 3 years of experience in P&C claims

Required skills

• Microsoft Office
• Knowledge of technical documents such as construction plans, medical records and police reports
• Good communication, detail and problem-solving skills