QA/QC Officer – Core Facilities Management

About the role

Elegancia Facilities Management is seeking an experienced QA/QC Officer to join its Core Facilities Management team in Qatar. The role focuses on ensuring quality standards across all FM operations, supporting continuous improvement and client satisfaction.

Key responsibilities

• Implement and maintain QA/QC procedures throughout FM activities.
• Conduct regular quality inspections and internal audits.
• Monitor Planned Preventive Maintenance (PPM), corrective maintenance, and service delivery standards.
• Ensure compliance with SOPs, SLAs, KPIs and client requirements.
• Identify non‑conformities and coordinate corrective or preventive actions.
• Prepare QA/QC reports, inspection records and related documentation.
• Coordinate with FM operations, technical teams and clients to drive quality initiatives.

Required profile

• Relevant degree, diploma or professional qualification.
• Strong experience in Core Facilities Management – mandatory.
• QA/QC experience within FM, MEP maintenance or building operations.
• Knowledge of FM standards, SOPs, SLAs and KPIs.
• Preferred GCC/Qatar FM experience.

Required skills

• Excellent documentation, reporting and auditing capabilities.
• Ability to identify and resolve non‑conformities.
• Strong coordination and communication with technical and client teams.