Secretary – Group Projects & General Services

About the role

The Secretary will provide day‑to‑day secretarial and administrative support to the Senior Leadership Team of QNB’s Group Projects and General Services division. The role ensures smooth communication, efficient workflow and a professional image for the bank.

Key responsibilities

• Organise agendas, travel itineraries, flights, hotels and car bookings for senior executives.
• Prepare correspondence, emails, couriers, documents, meeting materials and presentations.
• Manage complex diaries and schedule internal and external meetings, including client and senior‑management functions.
• Coordinate with branch departments and Head Office to facilitate seamless communication.
• Handle incoming and outgoing mail, packages and support general branch administration tasks.
• Assist with VIP visits to the Head Office, arranging logistics and schedules.

Required profile

• Highly efficient, well‑organized with strong attention to detail.
• Proactive, able to anticipate needs and take initiative to resolve issues.
• Positive, engaging personality with excellent interpersonal skills.
• Good judgement and adaptability in managing workflow and prioritising projects.
• Professional oral and written communication, courteous and accurate in responding to requests.

Required skills