Spa Supervisor

About the role

The Spa Supervisor is responsible for delivering exceptional spa treatments while providing hands‑on leadership and operational support to the Spa Therapist team. This role blends expert therapeutic skills with supervisory duties to ensure consistent guest experiences and high operational standards.

Key responsibilities

• Perform a range of professional spa and wellness treatments, including massages, body treatments, facials and other services.
• Lead, coach and train the Spa Therapist team, conduct briefings and ensure treatment quality and consistency.
• Oversee daily spa operations, scheduling, room preparation, inventory management and compliance with health and safety regulations.
• Handle guest consultations, recommend treatments and retail products, and address feedback to drive repeat visits.
• Support the Spa & Wellness Manager with onboarding, performance reviews and staff scheduling.

Required profile

• Recognized qualification or certification in Massage Therapy, Spa Therapy, Beauty Therapy or a related discipline.
• Minimum 3–5 years of professional Spa Therapist or Team Leader experience, preferably in luxury hotels or resorts.
• Strong knowledge of anatomy, physiology, treatment contraindications, hygiene and sanitation standards.
• Fluent English; additional languages are a plus.

Required skills

• Massage techniques
• Body treatments
• Facial treatments
• Wellness therapies

What we offer

• Competitive compensation package with development opportunities.
• Excellent discounts across the Ennismore family of brands.
• Chance to work in an innovative, purpose‑driven hospitality environment.