Technical Program Manager - Multi-Hybrid Cloud Operations

About the role

An experienced Technical Program Manager is sought to lead the planning, transformation, governance and delivery of complex cloud and infrastructure programs. The role oversees the transition and integration of public, private, sovereign and on-premises cloud environments, ensuring seamless operations, security, reliability, cost efficiency and service continuity. It requires strong technical knowledge, program leadership and the ability to coordinate cross-functional teams, technology vendors and senior stakeholders.

Key responsibilities

• Lead end-to-end multi-hybrid cloud transformation programs, from planning and architecture through implementation, migration and operational handover.
• Develop and manage program roadmaps, budgets, timelines, resources, milestones, risks and delivery plans.
• Coordinate cloud engineering, infrastructure, networking, cybersecurity, DevSecOps, application and operations teams.
• Oversee cloud platforms (Azure, GCP, OCI), sovereign/private clouds and on-premises infrastructure, including landing zones, tenant integration, connectivity, identity management and infrastructure services.
• Ensure cloud operations, automation, monitoring, logging, configuration management and infrastructure as code are implemented effectively.
• Oversee platform operations, incident, problem, change management, service delivery and technical support (L1-L3).
• Drive service reliability, availability, disaster recovery, backup, business continuity and performance management.
• Ensure compliance with cybersecurity, data protection, data residency, regulatory and enterprise architecture requirements.
• Lead FinOps: cost monitoring, forecasting, resource optimization and capacity planning.
• Manage cloud service providers, managed service providers, system integrators and technology vendors; establish SLAs, OLAs, SLOs, governance frameworks and operational readiness standards.
• Provide executive-level reporting on program progress, risks, financial performance, service delivery and operational readiness.
• Lead and mentor project managers, technical leads and cross-functional delivery teams.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications or a related field.
• Extensive experience managing complex cloud, infrastructure, platform or digital transformation programs.
• Strong experience in multi-cloud, hybrid, public, private and sovereign cloud environments.
• Proven experience managing multi-vendor environments, program budgets, technical dependencies and senior stakeholders.
• Experience developing operating models, governance frameworks, RACI matrices, SLAs and operational transition plans.
• Telecommunications, government or large-enterprise experience is an advantage.

Required skills

• Cloud platforms: Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI)
• Infrastructure and networking, identity federation, Kubernetes and container orchestration
• DevOps, IaC, CI/CD, configuration management, monitoring, logging and observability, SIEM integration
• Cybersecurity: IAM, privileged access management, vulnerability management, data protection, disaster recovery
• ITSM, incident, problem and change management, FinOps
• Preferred: PMP, PgMP or PRINCE2; ITIL; Agile or SAFe; cloud or Kubernetes certifications