Welcomer Supervisor – Front Office

About the role

Join AccorHotel in Doha as a Welcomer Supervisor, leading the front office team to deliver seamless check‑in and check‑out experiences. You will champion a guest‑first mindset while upholding Accor’s brand standards and responsible hospitality values.

Key responsibilities

• Lead and optimise daily front office operations to ensure smooth guest arrivals and departures.
• Inspire and coach the front desk team to provide exceptional service and maintain operational excellence.
• Address guest inquiries, concerns, and special requests promptly with genuine care.
• Collaborate with other departments to create memorable experiences and exceed satisfaction targets.
• Manage room inventory and reservations strategically to maximise occupancy and efficiency.

Required profile

• Previous front‑office supervisory or leadership experience, or equivalent demonstrated readiness to lead.
• Strong communication and interpersonal skills with confidence in guest and team interactions.
• Proven ability to lead, inspire, and develop team members.
• Solution‑oriented mindset with strong attention to detail and a passion for exceptional guest experiences.