Administration Officer – IT Department

About the role

As the Administration Officer for the IT Department, you will serve as the central hub for all administrative activities, ensuring smooth day‑to‑day operations and supporting senior leadership. You will handle confidential information, manage calendars, and coordinate with internal and external stakeholders.

Key responsibilities

• Receive, process and distribute highly confidential documents and correspondence.
• Provide comprehensive office management for the IT Department, including diary management for the CIO and senior executives.
• Prioritise and execute tasks within set deadlines, updating policies and processes as directed.
• Prepare business documentation such as reports, presentations, spreadsheets and official memorandums.
• Coordinate travel arrangements, appointments and communication records for the IT leadership team.
• Filter, disseminate and follow up on incoming and outgoing matters, ensuring appropriate actions are taken.
• Manage office equipment, IT service requests and ensure compliance with company standards and tools.
• Review ERP and other approval‑required requests before escalation to VP level.
• Perform any additional duties assigned by management.

Required profile

• Associate degree or equivalent.
• Minimum five years of relevant experience in a multinational environment.
• Excellent verbal and written communication skills.
• High attention to detail and ability to handle sensitive information.
• Strong organisational and multitasking abilities.

Required skills

• Advanced proficiency in Microsoft Outlook, Excel, Word, PowerPoint and Visio.