Business Development Manager

About the role

The Business Development Manager will drive organic growth for BSL by identifying, developing and converting new business opportunities across HR Outsourcing, Training and Procurement Outsourcing services. Reporting to the Head of Growth, the role focuses on building strong client relationships and translating customer needs into tailored solutions.

Key responsibilities

• Proactively identify, qualify and develop new business opportunities through market research, networking and customer engagement.
• Expand BSL’s network and customer base for HR Outsourcing, Procurement Outsourcing and Training services.
• Build and maintain relationships with senior decision‑makers, guiding prospects through the sales lifecycle.
• Represent BSL at customer meetings, industry events, exhibitions, chambers of commerce and business councils.
• Collaborate with HRO, Training, Procurement and Commercial teams to design appropriate solutions.
• Maintain accurate and timely CRM records for leads, opportunities and pipeline activity.
• Conduct market research to uncover trends and growth opportunities.
• Develop business plans, sales pitches, presentations and proposals.
• Prepare and present quotations and contracts, working with pricing and legal teams.
• Provide regular updates and reports on business development activities.

Required profile

• Proven ability to generate and manage a qualified sales pipeline.
• Strong relationship‑building skills with senior executives.
• Experience working cross‑functionally with operational and commercial teams.
• Excellent communication and presentation abilities.
• Self‑motivated and able to work under the direction of the Head of Growth.

Required skills

• CRM (Customer Relationship Management) systems