Cable-Management & Documentation Engineer

About the role

Madre Integrated Engineering is looking for a Cable-Management & Documentation Engineer in Doha. The role covers advanced diagnostics, root-cause analysis, configuration and documentation management for a system, within the airline and aviation sector.

Key responsibilities

• Provide advanced diagnostics at system, application and infrastructure level, and carry out root-cause analysis for major and recurring incidents, owning the permanent fix.
• Open and manage OEM back-to-back support cases under the same ticket and SLA clock.
• Own configuration, firmware and software maintenance, and coordinate manufacturer releases and upgrades.
• Own preventive-maintenance procedures and predictive monitoring for the system.
• Maintain design documents, SOPs and the knowledge base, and mentor and sign off Level-2 competence.
• Provide technical assessments to the Change Advisory Board for system changes.
• Operate imVision, maintain connectivity records and as-built drawings, and keep documentation and the CMDB for moves, adds and changes.

Required profile

• 4+ years of relevant experience.
• CommScope imVision training.
• ITIL Foundation.

Required skills

• AutoCAD and documentation skills.
• CMDB and cable-management documentation.