Outlet Manager - Indian Restaurant

About the role

Banyan Tree Doha, a luxury hotel in the heart of Mushaireb, is looking for an Outlet Manager for its Indian restaurant (Qalamkari). Reporting to the Assistant Director of Food & Beverage / Director of Food & Beverage, the manager oversees the outlet's overall operations in line with established objectives, upholding high standards of professional management and administration while promoting fair and equitable staff development.

Key responsibilities

• Motivate, discipline, direct and supervise all outlet employees
• Develop and maintain training programmes to raise staff professionalism
• Manage day-to-day operations, handle complaints and deliver effective service recovery
• Ensure compliance with F&B policies and procedures, and regularly inspect food and beverage quality
• Keep all employees fully briefed on products and hold monthly one-to-one meetings to set and track targets and performance logs
• Run daily roll calls, check grooming standards and develop maintenance schedules
• Liaise with stewarding on inventory and breakage control, and keep a daily log book
• Build a guest database with preference records for regular guests and schedule staff within budgeted labour costs
• Assign tasks to subordinates, run regular performance checks and implement weekly cleaning schedules for equipment
• Organise weekly walk-throughs with the Hygiene Manager, Housekeeping and Engineering, and control equipment stock

Required profile

• Attention to detail, reliability and a strong work ethic
• Ability to follow instructions and take initiative
• Creativity and a passion for food