Receptionist

About the role

We are looking for a Receptionist to serve as the first point of contact for customers, visitors, and employees, providing professional reception and administrative support while ensuring a welcoming front‑desk experience. The role involves greeting guests, managing calls, handling mail, and supporting the Service and Sales teams with basic information.

Key responsibilities

• Greet and welcome customers, visitors, and employees in a professional and friendly manner.
• Handle incoming calls, transfer them to the appropriate departments, and take accurate messages.
• Manage customer and visitor inquiries, directing them to the relevant department or personnel.
• Maintain the reception area in a clean, organized, and professional manner.
• Register and monitor visitors, maintaining visitor records.
• Coordinate appointments and assist customers with directing them to the appropriate sales, service, or other departments.
• Support the Service and Sales teams by providing basic information about relevant processes.
• Receive and distribute incoming mail, documents, and other correspondence.
• Maintain necessary reception and administrative records.
• Coordinate with security, administration, and other departments regarding visitor and customer access.
• Assist with basic administrative tasks such as document preparation, filing, scanning, and data entry.
• Handle customer information professionally and maintain confidentiality.
• Perform other duties assigned by the reporting manager.