Restaurant General Manager

About the role

The Restaurant General Manager oversees all aspects of restaurant operations, ensuring exceptional guest experiences while meeting sales and profitability targets. This role combines leadership, operational control, and brand compliance to drive the restaurant’s success.

Key responsibilities

• Manage daily restaurant operations and ensure strict adherence to brand standards.
• Lead, coach, and develop the restaurant team to achieve high performance.
• Drive sales growth while controlling labor, food, and operating costs.
• Deliver excellent customer service and promptly resolve guest concerns.
• Maintain food safety, hygiene, and workplace safety standards.
• Monitor inventory, staffing levels, and overall restaurant profitability.

Required profile

• Minimum university degree, preferably in Tourism & Hotels Management or Business Administration.
• At least two years of experience in a similar role within a reputable international quick‑service restaurant chain.
• Strong command of English (reading, writing, speaking).

Required skills

• Word
• Excel
• PowerPoint