Administrative Coordinator

About the role

The Administrative Coordinator serves as the primary point of contact for guests and internal teams, ensuring smooth communication and efficient office operations within a leading hospitality brand.

Key responsibilities

• Respond to client inquiries via phone and email, providing accurate information and assistance.
• Enter, update, and retrieve data in computer databases and point‑of‑sale systems.
• Operate standard office equipment, prepare letters, memos, and documents using word processing, spreadsheet, database, and presentation software.
• Proofread and edit written materials to ensure accuracy and completeness.
• Welcome guests, anticipate service needs, assist individuals with disabilities, and maintain a professional appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Support team collaboration, report safety incidents, and perform light physical tasks (lifting ≤10 lb).

Required profile

• Professional demeanor with strong verbal communication skills.
• Ability to follow company policies and maintain confidentiality.
• Customer‑focused attitude and willingness to assist guests and colleagues.
• Attention to detail in document preparation and data entry.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience using database and point‑of‑sale (POS) systems.
• Effective email and telephone communication.

What we offer

• Full‑time employment in a dynamic, multicultural hotel environment.
• Opportunities for professional development within a global hospitality brand.