Bodyshop Manager

About the role

The Body Shop Manager is responsible for planning, organizing, and supervising all body shop operations. The role ensures that vehicle repairs are completed efficiently, safely, on time, and to the highest quality standards while maximizing customer satisfaction and profitability.

Key responsibilities

• Manage the day-to-day operations of the body shop.
• Supervise and lead body shop technicians, painters, estimators, and support staff.
• Allocate work effectively to maximize productivity and minimize turnaround time.
• Monitor repair quality to ensure compliance with manufacturer standards and company policies.
• Review repair estimates and approve repair procedures where required.
• Coordinate with insurance companies, surveyors, and customers regarding repair approvals and progress.
• Ensure timely ordering and availability of spare parts and materials.
• Monitor workshop productivity, efficiency, and labor utilization.
• Maintain a safe, clean, and organized workshop environment.
• Handle customer concerns professionally and ensure high levels of customer satisfaction.