Chief Operating Officer (COO) – Hospitality & Lifestyle Group

About the role

A leading international hospitality and lifestyle group is seeking an accomplished Chief Operating Officer (COO) to drive the next phase of operational and commercial growth across its multi‑brand portfolio. Based in Doha, Qatar, the COO will report to the Group CEO and be responsible for operational excellence, profitability and guest experience across 70+ outlets in multiple markets.

Key responsibilities

• Provide overall operational leadership across 17+ brands and 70+ outlets operating in multiple international markets.
• Translate the Group’s strategic objectives into clear operational and commercial priorities.
• Establish effective governance, operating structures, KPIs and accountability across countries and business units.
• Drive operational consistency while protecting the individual positioning and identity of each brand.
• Build scalable operating models to support continued international expansion.
• Partner closely with the Group CEO and Executive Leadership Team on strategic decisions and business growth.
• Hold overall accountability for operational revenue, profitability and EBITDA performance.
• Drive same‑store sales growth, outlet productivity and margin improvement.
• Develop and implement strategies to optimise food cost, beverage cost, labour productivity and other controllable expenses.
• Work closely with Finance on budgets, forecasts, business plans and financial performance reviews.
• Establish clear performance‑management mechanisms across brands, outlets and markets.
• Identify underperforming operations and implement effective turnaround plans.
• Oversee a diverse portfolio of premium and luxury hospitality, F&B, entertainment and lifestyle concepts.
• Develop appropriate operating models for different business formats and customer segments.
• Ensure consistent execution of brand standards across all markets.
• Drive knowledge sharing and operational best practices across the portfolio.

Required profile

• Proven senior executive experience in hospitality or related multi‑brand operations.
• Demonstrated ability to manage scale, complexity and international expansion.
• Strong commercial acumen with a track record of delivering revenue and profit growth.
• Experience with full P&L responsibility and performance‑management frameworks.
• Ability to collaborate closely with CEOs and executive leadership teams.
• Strategic mindset combined with hands‑on operational execution skills.

Required skills