Conference & Events Sales Executive

About the role

As a Conference & Events Sales Executive you will support the commercial success of the hotel's Conference & Events business by managing event enquiries, developing client relationships, converting opportunities and maximising revenue across meetings, conferences, social events, weddings and other functions. You will act as the primary point of contact for clients throughout the sales process, from the initial enquiry and proposal through to confirmation and hand‑over to the Events and Operations teams.

Key responsibilities

• Handle and respond to incoming Conference & Events enquiries promptly and professionally.
• Qualify enquiries by understanding client requirements, objectives, attendance, dates, budget and other details.
• Prepare and present tailored proposals, quotations and event solutions aligned with the hotel's commercial strategy.
• Conduct site inspections and showcase meeting rooms, venues, catering options and facilities to prospective clients.
• Negotiate rates and commercial terms within approved guidelines to secure business while protecting revenue.
• Convert qualified enquiries into confirmed business and ensure accurate documentation of all event details.
• Develop and maintain relationships with corporate accounts, agencies, wedding planners and other partners to generate repeat and referral business.
• Support proactive sales activities such as client visits, networking events, trade shows and industry meetings.
• Monitor the sales pipeline, upsell meeting spaces, accommodation, food‑and‑beverage and other hotel services to maximise revenue.
• Provide regular sales activity and pipeline reports and maintain up‑to‑date records in the hotel's CRM system.

Required profile

• Previous experience in Conference & Events sales, hotel sales, catering sales or event management.
• Experience within a luxury or five‑star hotel environment is an advantage.
• Strong understanding of the local corporate and events market.
• Commercial awareness with the ability to identify revenue‑maximising opportunities.
• Confidence in conducting client meetings, site inspections, presentations and commercial negotiations.
• Customer‑focused attitude and genuine passion for creating memorable event experiences.