Data and Insights Analyst

About the role

The Data and Insights Analyst will analyse and interpret division data to deliver reliable insights that support decision‑making, improve efficiency and align operations with strategic objectives.

Key responsibilities

• Collect and record data from administrative functions to identify trends, measure performance and provide actionable insights.
• Build, maintain and update dashboards, scorecards and periodic reports for transparent management decision‑making.
• Validate data accuracy, integrity and reliability across functions to strengthen decision processes.
• Present findings in clear, concise formats tailored to both technical and non‑technical audiences.
• Collaborate with departments to assess strategies, policies and processes, offering data‑backed recommendations.
• Support annual planning, resource allocation and forecasting through accurate analysis and scenario modelling.
• Review workflows and administrative processes, highlighting inefficiencies and suggesting improvements.
• Inspect audit findings, risk indicators and compliance reports to identify gaps and propose corrective actions.
• Contribute to budget analysis, cost optimisation and expenditure tracking.
• Drive initiatives via benchmarking, KPI tracking and root‑cause analysis to enhance division efficiency.
• Assist in developing and standardising SOPs, ensuring proper documentation of data, reports and processes.
• Maintain data governance standards, metadata structures and retention policies for long‑term archiving.

Required profile

• Bachelor’s degree in Business Administration, Economics, Statistics, Data Science, Finance or a related field.
• 2–5 years of full‑time experience in data analysis, business analysis or performance reporting, preferably within large organisations.

Required skills

• Strong ability to collect, clean and interpret complex datasets.
• Experience designing and maintaining dashboards, scorecards and analytical reports.
• Proficiency in presenting analytical findings to both technical and non‑technical stakeholders.
• Knowledge of data governance, metadata management and retention policies.