Guest Experience Expert (Front Desk Agent)
The Ritz-Carlton · Doha
Job description
About the role
The Guest Experience Expert at The Ritz‑Carlton in Doha delivers memorable, personalized service throughout a guest’s stay. You will be the face of the property, ensuring smooth check‑in and check‑out while creating a unique, luxurious experience for every visitor.
Key responsibilities
- Process operational needs such as check‑in, check‑out, and billing transactions.
- Address guest requests promptly, providing information about local attractions and hotel services.
- Complete daily reports and documentation to maintain service standards.
- Move throughout the property to assist guests, handling objects up to 10 lb without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- Ability to stand, walk, and lift objects up to 10 lb for extended periods.
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Published 1 hour ago
Expires 1 month from now
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The Ritz-Carlton
Doha