Hostess - Restaurant

About the role

The Ritz-Carlton, Doha is looking for a Hostess to be the first and last impression of guests' dining experience. The role covers welcoming guests, managing reservations and seating, and keeping the flow of service smooth in the restaurant, in line with Marriott International's service standards. The position is full-time and based at the resort in West Bay Lagoon, Doha.

Key responsibilities

• Greet guests warmly and professionally, using their names whenever possible
• Manage restaurant reservations and seating arrangements, and escort guests to their tables
• Maintain accurate waitlists during peak periods and communicate waiting times clearly
• Present menus and coordinate with servers and kitchen staff for smooth table turnover
• Handle guest inquiries, requests and special arrangements (VIPs, celebrations, dietary needs)
• Keep the dining area clean and ready, and answer phone calls and bookings promptly
• Escalate guest concerns professionally and uphold Marriott and Ritz-Carlton service standards

Required profile

• High school diploma or equivalent
• Previous experience in a luxury hotel or fine dining restaurant preferred
• Fluency in English; additional languages are an advantage
• Ability to stand, sit or walk for long periods and work shifts, weekends and holidays

Required skills

• Strong interpersonal and communication skills and professional appearance
• Ability to handle high-pressure situations and multitask in a fast pace
• Basic knowledge of restaurant operations and reservation systems
• Familiarity with Marriott systems or reservation platforms is an advantage

What we offer

• A career path with personal and professional development plans and training
• Internal growth opportunities across Marriott International properties
• Competitive package including accommodation, flights, meals and medical insurance
• Recognition and rewards, and preferential members rates at Marriott hotels