IT Executive - Snoonu Charge Stations

About the role

Snoonu is looking for an IT Executive to support the configuration, testing, deployment readiness and technical support of Snoonu Charge stations. The role focuses mainly on pre-deployment station configuration and technical readiness, while also assisting the deployment team and helping with post-deployment troubleshooting.

Key responsibilities

• Configure, test and validate Snoonu Charge stations for deployment, including network connectivity, MQTT configuration, security certificates, Station ID, server connection and dashboard status.
• Ensure stations are deployment-ready by completing technical checks and keeping accurate records of configured and tested stations.
• Support the deployment team with technical setup, troubleshooting and resolution of issues during station installation and activation.
• Troubleshoot post-deployment issues such as offline stations, connectivity, power and configuration problems, and help bring affected stations back online.
• Identify root causes and coordinate resolution with IT, Operations, deployment teams, merchants and vendors where escalation is needed.
• Configure a high volume of stations accurately, consistently and on time.

Required profile

• Currently pursuing a degree or diploma in IT, Computer Science, Networking, Engineering or a related field.
• Basic understanding of IT hardware, networking and troubleshooting.
• Good problem-solving and analytical skills, strong attention to detail and ability to follow technical SOPs and checklists.
• Good documentation, communication and coordination skills.
• Ability to work systematically with a high volume of stations.
• Willingness to work on-site and occasionally support field deployments.

Required skills

• Basic knowledge of Wi-Fi/networking, IP addresses, MQTT, IoT stations or technical support (bonus).
• Previous experience with station configuration or IT support is an advantage.

What we offer

• Learning budgets, access to courses and tools for professional growth.
• Flexible time off, generous leave and wellness policies.
• Autonomy over tasks and an agile, Scrum-based way of working.
• A global, remote-friendly team environment.