IT Transformation Program Manager

About the role

The IT Transformation Program Manager will lead large‑scale, customer‑facing IT programmes within Vodafone CU, ensuring they are delivered on time, within budget and to the required quality standards. The role combines strategic governance, stakeholder influence and hands‑on project execution across telecom‑focused technology solutions.

Key responsibilities

• Deliver assigned programmes/projects while meeting cost, quality, and customer‑satisfaction targets.
• Manage scope, allocate resources, identify and mitigate risks, and enforce change‑control processes.
• Establish and maintain governance mechanisms, track progress and report status to stakeholders.
• Proactively engage internal teams, external vendors and partners to align expectations and resolve issues.
• Oversee vendor relationships, ensuring alignment with project objectives and optimal contribution.
• Drive benefit realization by identifying improvement opportunities and optimizing outcomes.

Required profile

• Bachelor’s degree in IT (master’s degree in technology is an advantage).
• 10–15 years of experience in IT transformations within the telecom sector.
• At least 5 years of project management experience, including 3–5 years delivering large, integrated customer‑facing systems.
• Proven experience in partner/vendor management and total cost of ownership modelling.

Required skills

• PMP
• Prince 2
• Project Management
• Telecom systems architecture
• IT application development