Quality Assurance / Trainer

About the role

Madre Integrated Engineering is hiring a Quality Assurance / Trainer in Qatar. The role combines process monitoring and quality audits with the design and delivery of employee training, ensuring compliance with quality standards, client requirements and regulations.

Key responsibilities

• Monitor and evaluate processes, services or performance to ensure compliance with quality standards and organizational policies.
• Conduct audits, assessments and quality reviews, and prepare detailed evaluation reports.
• Identify performance gaps and recommend corrective and preventive actions.
• Design, develop and deliver training programs based on quality findings and operational needs.
• Run onboarding, refresher and skill-enhancement sessions for employees.
• Create training materials, manuals, presentations and assessment tools.
• Measure training effectiveness and give feedback to management.
• Work with operations and management to continuously improve quality and performance standards.

Required profile

• Minimum of 2 years of relevant experience in Quality Assurance, Training or a similar role.
• Bachelor's degree in Education, Business Administration, Quality Management, Human Resources or a related field.
• Preferred: experience in training delivery and quality auditing, and certification in Quality Management or Training.
• Preferred: experience working in Qatar or the GCC region.

Required skills

• Analytical, evaluation and reporting skills.
• Presentation, communication and interpersonal abilities.
• Attention to detail and a focus on quality and continuous improvement.
• Proficiency in MS Office and relevant quality or training tools.