Sales Associate (Retail)

About the role

We are looking for a motivated Sales Associate to represent our brand and drive sales through exceptional customer service. You will work on the shop floor, ensuring a welcoming environment, accurate transactions, and well‑presented merchandise.

Key responsibilities

• Greet customers, understand their needs, and guide them to the right products, converting browsers into buyers.
• Promote the Club Apparel Loyalty Program to encourage repeat purchases.
• Maintain visual merchandising standards, arrange stock attractively, and follow VM guidelines.
• Handle POS transactions, process cash, card, voucher payments, issue receipts, refunds and manage the cash till.
• Record inventory movements, keep accurate inward/outward reports, and minimize stock loss.
• Adhere to store SOPs, loss‑prevention policies, and maintain confidentiality of sales data.
• Work flexible shifts, including extended hours during sales periods and overtime as required.

Required profile

• Well‑groomed, presentable, and able to uphold brand image at all times.
• Strong customer‑service orientation with excellent communication skills.
• Ability to work flexible hours, including evenings, weekends, and peak‑season overtime.
• Attention to detail for cash handling, inventory tracking, and security vigilance.

Required skills

• Proficiency with POS (Point of Sale) systems.
• Basic cash‑handling and transaction processing.
• Fundamental inventory management and stock‑recording.

What we offer

• Dynamic retail environment with growth opportunities.
• Training on product knowledge and sales techniques.
• Employee discounts and loyalty program benefits.