Secretary

About the role

The Secretary provides complete secretarial and clerical support for a department, working closely with senior management. The role requires strict confidentiality, decorum and discretion, and involves handling short deadlines and tight time pressure to meet customer and stakeholder deliverables.

Key responsibilities

• Act as first point of contact for internal and external visitors wishing to contact the line manager.
• Provide full correspondence service for the line manager, routing mail and typing or drafting replies where appropriate.
• Organise and retrieve data from SAP, Access and other data files, updating records in SAP and other corporate systems.
• Maintain a time management diary and ensure the department manager is ready for scheduled meetings.
• Prepare memos, communications, workflows and other documentation as directed by the line manager.
• Identify and resolve issues on behalf of the line manager to keep the department running smoothly.
• Maintain records and files, replenish stationery and arrange servicing of office equipment.
• Support travel arrangements, including complex itineraries and venues, in a time-efficient way.

Required profile

• Secretarial diploma.
• 4 years' experience with a recognised organisation.
• Good command of written and spoken English.
• Ability to prepare reports of good standard in English.

Required skills

• Advanced keyboard and computer skills.
• SAP and Microsoft Access data handling.