Transport & Ramp Operations Team Leader – Aviation Catering

About the role

The Transport & Ramp Operations Team Leader oversees ground transport, catering delivery, and ramp dispatch at Hamad International Airport. You will ensure on‑time performance, airside safety, and flawless flight loading for passenger, charter, and VIP aircraft.

Key responsibilities

• Lead real‑time dispatch and execution of catering transport fleets across all aircraft turnarounds, including ultra‑long‑haul and VIP flights.
• Ensure loading, off‑loading and hi‑loader vehicle positioning meet airline specifications, food safety regulations, and ramp safety protocols.
• Conduct Voyage Report investigations to identify root causes of operational delays and define corrective actions.
• Track On‑Time Performance data, oversee vehicle maintenance logs, and enforce PPE and airside safety compliance.
• Manage shift scheduling, overtime allocation, and vacation planning for drivers and equipment operators.
• Allocate equipment (tablets, radios, temperature probes), evaluate team performance and identify training needs.

Required profile

• High School Diploma with 2+ years of relevant experience, or a Bachelor’s Degree with 1+ years in airport ground or catering transport operations.
• Valid Heavy Goods Vehicle (HGV) driving license.
• Hands‑on knowledge of aircraft loading procedures, hi‑loader catering vehicles, and ground fleet management.
• Experience in airside operations, shift rostering, and leading driver or equipment operator teams.
• Fluent professional spoken and written English with strong attention to detail.

Required skills

• Valid Heavy Goods Vehicle (HGV) driving license.